GIRAFFE BOTTLE

我們保證，會為閣下提供最優質的貨品及服務。若閣下因為任何原因而對購買的貨品不滿意或是收貨後改變主意，不論是任何原因！請您放心，我們會毫不猶疑，不問原因地替你更換新的貨品或安排退款。詳情請參看有關 - 退貨及更換保證。

If you are not entirely satisfied with your purchase for any reason, you can simply return any item within 14 days of purchase for a refund or exchange (less cost of shipping/delivery). No Question Asked! - For more information please refer to Refund/Cancellation Policy.

經網上商店購買的 FirstBIKE 商品會由指定物流公司於星期一至六辦公時間內運送。香港地區一般約需2至3個工作天、澳門地區約需4至5個工作天送到府上。如收貨地址為一般香港​地區，送貨服務是免收運送費用 (只適用於訂購平衡車或購物滿 HK$400)，但偏遠地區可能有所不同。如需額外收取運送費用，我們會通知您，得到同意後才安排送貨。若送貨安排期間緊迫，運送時間有機會延緩。

We offer door-to-door delivery service in various location via Courier or Post Office FREE OF CHARGE! (applicable to purchase balance bike or order over $400 and within Hong Kong only). Delivery time normally takes 3 working days in Hong Kong area and 5 working days for Macau area, but this is not a guaranteed delivery date for your order. Weather and public holidays may also cause delays. There may be additional shipping costs for extended area. If such costs apply, we will inform you before order is shipped. - For more information please refer to Shipping & Delivery.